Maersk Cyberattack

The world's largest shipping company, A.P. Moller-Maersk, has been hit by a cyberattack which has affected its computer systems and caused significant outages across the globe.

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Champion Freight

Ransomware

A major cyberattack, which is being compared to WannaCry, has hit Maersk Line and other organisations across Europe, India, Russia and the Ukraine. A spokesman for the Danish conglomerate, Anders Rosendahi said, 'It has affected all branches of our business, at home and abroad'.

Various news outlets are reporting the 'Petya' ransomware is spreading, infecting computers in the US and demanding a Bitcoin ransom.

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Shipping News

Customer Notice

8:53 AM NZST, 3 July 2017

We have received the following notification from Maersk.

We are delighted to share with you that the recovery of our IT infrastructure is progressing well. We have the first key applications up and running, and our systems are stable. Our emails are now working and we look forward to hearing from you - we appreciate your patience and support during this last week.

Our operation strengthens at a faster pace and we now only have one port unable to export. A full update is available at: www.maersk.com/operationalupdate. We also see in all markets - except one - that our Intermodal deliveries are functioning, and we have seen good improvements in our deliveries in e.g. UK and India. We have experienced some challenges on import documentation and are extremely grateful for our customers' and partners' understanding in this, and look very much forward to, Monday, again having full access to the data that enables us to serve our customers well in this area.

We remain open for business and are accepting bookings both via INTTRA, online forms accessible on maerskline.com and through EDI. We are preparing for a strong week and expect to open up for more channels, enabling you to book on your preferred method of transaction.

Customer Notice

8:34 AM NZST, 30 June 2017

We have received the following notification from Maersk.

We are pleased to share that our operations are running so the handling of your cargo in transit is now close to normal. We greatly appreciate your patience and support during this period.

We are also grateful that we are finally making good progress towards restoring our infrastructure, to be able to serve you in full, however we have to acknowledge that this is a big task at hand.

As a result we are now pleased to confirm the following:

Terminals: Most terminals are operating. To see if your terminal is operating, and whether gates are open, please visit this authenticated link http://www.maersk.com/operationalupdate. We will aim to update information here as frequent as possible, minimum daily.

Your Past Bookings: All bookings made before the incident on the 27th of June 08:00 are secured and the data is saved in our systems. For those bookings that were confirmed, equipment will be released as normal.

You do not need to create replacement or duplicate bookings. This includes bookings made via EDI.

We will keep you updated with any further information. You can also stay informed about the latest information including local updates on www.maersk.com/operationalupdate. This website and link has been checked, authenticated and cleared by security in order to avoid any risk to you.

Customer Notice

11:01 AM NZST, 29 June 2017

Please be advised, we have received the following notifications from Maersk in response to the Petya cyberattack. We continue to monitor the situation closely and will communicate updates as they come to hand.

Maersk Notification: 29 June 2017, 10:20 AM

Further to our earlier communications, we are now able to accept bookings via INTTRA if you have an existing account.

Booking confirmation will take a little longer than usual but we are delighted to be able to work with you to carry your cargo.

We are still working on complete resolution to resume normal operation. We will keep you informed

Maersk Notification: 28 June 2017, 10:20 AM

Following on from our communications yesterday (27th June 2017) regarding the impact of the global cyber attack, Petya, on A.P. Moller-Maersk group, we can confirm that some of our IT and communications infrastructure have been impacted and we have proactively shut down as a security measure.

For now this means the following:

All immediate vessel operations will continue as planned, making the majority of planned port calls.

Access to most ports is not impacted, however some APM Terminals are affected and gates are closed

Cargo in transit will be offloaded as planned. Import Cargo will be released to credit customers

At the present time we are unfortunately unable to serve new quotes or accept future bookings. However we do greatly appreciate your patience and look forward to carrying your cargo as soon as it is practically possible

Unfortunately due to the impact on our IT and communications systems we are limited in our ability to communicate with you. We will continue to email you when appropriate and will be updating our Social Media channels regularly.

We apologize once again for any inconvenience this may cause your business and we are working hard to resume normal operations as soon as possible.

Customer Notice

9:27 AM NZST, 28 June 2017

Champion Freight wishes to advise all customers of the following.

Maersk Line has reported its computer systems are down following a major cyberattack. The company is still assessing the situation, though we anticipate some service delays. Further details will be provided at the earliest possible time and we apologise for any inconvenience.

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